The world is moving fast. New floods of information overwhelm us every day and we can barely keep up. The era of digital technologies and smart business solutions is here and everyone has to be on the next train. KKODD'S goal is to build a strong relationship with our customers, providing them with the right customized platforms (Microsoft and NetSuite for: ERP, CRM; HOOZIN for: Digital Workplace; Microsoft for: PPM, AI, BI; NINTEX for: Workflow Engines and Robotic Process Automation) to optimize business operations and automate processes. Our dynamic team partners with you in taking the leap towards digital transformation by offering a wide array of Advanced Business Applications, Business Intelligence and Artificial Intelligence Solutions to gain more control over your information, optimize your operations, empower your teams, and engage your clients.
In the face of challenging economies, it’s obvious today more than ever that banks and financial institutions must resort to new and efficient ways to grow sales. Tapping further into customer behavior is the only way to do that. KKŌDD teams up with your company to help you achieve the digital transformation you need by steering from a product-centric to a customer-centric winning approach. The secret lies in the right technology, and our experts make sure you get that. By advising and integrating the right set of turnkey solutions that allow your company to analyze data in the fastest and most efficient ways, we enable you to have real-time visibility of customer behavior, online and offline, and benefit from actionable intelligence to build your success on improving products, reducing risks, and increasing profit.
Our solutions include:
Recognizing that digital has redefined customer behavior and shopping habits is the first step towards the successful vision of any distribution or retail company. With digital interaction being a major influence of today’s purchases, creating spot-on experiences for customers can only happen through an in-depth understanding of their behavior. How can you do that? By controlling your company’s information. From the moment your data is consolidated and your front and back offices integrated, you will be able to analyze your information better and choose the strategies and decisions that will let your company thrive by maximizing customer engagement and optimizing revenue gain.
KKŌDD resorts to the best worldwide solutions that will help distribution and retail companies reach their goals:
With the rising competition in the telecom market, it has become crucial for operators to prioritize customer retention and satisfaction. While having access to a massive amount of information is a great advantage for telcos, the opportunity is wasted if data on customer behavior fails to be accurately analyzed. By securing and integrating the right software and management tools, KKŌDD allows you to understand the stated and unstated needs of your customers, enabling you to create the personalized experiences they are looking for. Thanks to these monitoring tools, your business will never miss an opportunity to identify and anticipate the needs of your audience, providing you with the fastest shortcut to success.
Our end-to-end solutions for telecom operators include:
The power of information lies in your hands. All you have to do is know how to harness it. With our ERP solutions, we help you do that the right way, whether you’re a small, medium, or big enterprise. Forget about scattered spreadsheets, separate databases, and manual reports; it’s time to let the digital do its wonder. Imagine one complete system where all your data is consolidated. The functions of your business units operated from one place. Your back-office business processes integrated. Your company’s information centralized in one platform. With the ERP system, not only can you facilitate the flow of information within your organization, but also make data-driven decisions, analyze information faster, optimize operations and time, and save money. Are you ready to take your business to a whole new level?
No matter how hard you try to grow your business, you will go nowhere with an unhappy clientele. Understanding your customer needs, reasoning, and behavior is the stepping stone of every extra mile you plan to do. A CRM integrated system helps you do that by capturing all the information you need about your clients to anticipate and project better. With the CRM that suits best your needs, we can guarantee that you will not only enhance customer communication and retention, but also increase your business focus and profitability.
In today’s fast-paced world and complex business environment, managing people and data is a real challenge. Even if you want to streamline day-to-day operations across employees, customers, partners, and suppliers, you simply can’t. Unlike traditional communication means, our applications facilitate information access and data transfer through a single platform, improving workforce collaboration and optimizing operational time. At KKODD, we help you step firmly into the digital world by supporting you on your journey down the road from the traditional Intranet to a Digital Workplace culture, while always keeping an eye on improved collaboration, maximized efficiency and productivity.
MICROSOFT – HOOZIN – NINTEX
Your portfolio of projects is growing and you can’t keep up anymore? It’s time to go digital. With KKŌDD’’s project portfolio management solutions, you can finally work less for more. By automating your processes and centralizing your data, the PPM solution allows your organization to coordinate its project efforts easier, faster, and more efficiently. More than a traditional project tool, this software lets you streamline all your projects, from planning to delivery, allowing you to better manage your resources, as well as identify constraints, budget conflicts, overlapping objectives, and profit opportunities.
MICROSOFT – NINTEX
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